Retail

Bots can be used to extract customer reviews from various sources, such as the company’s website, e-commerce website and social media channels. The bot can then analyze the reviews and identify trends, such as common themes or issues that are mentioned by multiple customers. These insights can then be reviewed and steps taken to improve […]

Retail businesses can use Interactive Voice Response (IVR) and/or virtual agents (intelligent chatbots) to front end the returns procedure. Intelligent automation can then process the returns and exchanges using data from the CRM system, inventory management system, POS system and enterprise resource planning (ERP) system to update the inventory, customer and financial records as necessary.Retail

AI-powered bots can be used to automate the process of categorizing hundreds of products from different vendors that need to be classified under various categories such as Department, Category, and Sub-Category. The bot uses data from different systems such as the inventory management system and enterprise resource planning (ERP) system to create and update the

Automate the display of merchandisers’ product portfolio on the e-commerce websites. A bot can read product catalogue attributes and images, make necessary modifications and upload them to the respective product folders and/or update relevant internal systems. In the background, the bots also extract data as required from supplier websites and trade exchanges to make this

A bot can extract product information from trade exchanges like GS1 and other portals by accessing appropriate APIs or reading the web page(s) directly using RPA. The bot can then download the product information and manipulate the data as needed. This data is then fed into the appropriate retail business’ systems, such as the inventory

Automate the process of extracting, validating, and publishing content from various types of documents, such as EDI, PDF, Excel, XML, or other formats. An AI-powered bot can be used to access the relevant documents, extract and manipulate relevant data. The bot can validate the data to ensure that it is accurate, and then publish the

Intelligent automation can be configured to extract product and assortment data from various systems such as the inventory management system and the point-of-sale systems to compare and validate the data for consistency. The bot can then update the data across systems as necessary to ensure that all systems are in sync. This helps remove inconsistencies

Bots can validate and update any scheduled pricing changes or even generate a dynamic price based on pre-set business rules and/or competitor pricing. The bot then automatically updates the prices across different channels (e.g., in-store, online) and customer touch points (e.g., product catalog, e-commerce website, advertisements, etc.) to ensure that they are consistent and accurate.This

An RPA bot can be configured to keep track of competitor websites, trade publications, and industry reports, to extract data about new products, price changes, and promotions. The bot can then analyze the data to identify trends and patterns, and trigger alerts for merchants and category managers. The respective teams can then use these insights

Intelligent automation bot(s) can be configured to initiate localized price changes based on pre-defined rules and criteria. The bot can then distribute the price changes to the relevant systems, such as the inventory management system, the CRM system and the POS system. The bot can also ensure that the price changes are synchronized across all