Retail

Analyze customer data from different systems and identify patterns that may indicate a higher risk of churn. This could include factors such as decreased frequency of purchases, negative feedback or reviews, or a lack of engagement with loyalty programs. With this information, we automatically target at-risk customers with personalized offers or incentives to try and […]

Use RPA and AI to analyze customer data and purchase history which includes data on the products and services purchased in the past, their demographics and behavioral characteristics. Using this data, intelligent automation can identify trends and patterns that can be used to predict which products or services customers are most likely to be interested

Use intelligent automation to process customer feedback and reviews, and then use this information to create targeted promotions for those customers. This can be done using RPA to extract data from customer review platforms, and using AI to analyze this data and identify trends and areas for improvement. This helps retail businesses quickly and accurately

Automate the creation of new product listings by scanning and reading data from product documents using intelligent character recognition (ICR). This data is used by AI to classify the products, which is then used by an RPA bot to update the data in appropriate systems. The bot reads the product information, identifies the images, uploads

Get a view of orders, shipments and inventory moving through multiple touch points and carriers. This status can be updated on the website so that suppliers and customers can get updates on the status of their orders and shipments. Bots are used to automate the process of monitoring, tracking, and managing the inventory levels as

Conduct three-way matching between purchase orders (POs), receipts and accounts payable. Bots can be used to extract data from different systems like inventory management and enterprise resource planning (ERP) to compare the quantities, prices, and terms to what was ordered (with PO), to the goods received to what is being charged (invoice). If there are

Use automated screen capture and record to track and scrape pricing and other relevant information from supplier websites for products available from multiple suppliers. This data can then be fed to advanced analytic tools that use AI to analyze the data and determine the best supplier for a given product based on cost and other

Use Intelligent Document Processing (IDP) to automate the process of scanning and extracting relevant data from contracts such as expiration dates, key terms, and clauses, and then use RPA to input that data into a contract management system. Use AI/machine learning (ML) to automatically flag potential issues or risks in contracts, such as compliance or