Use intelligent automation to process customer feedback and reviews, and then use this information to create targeted promotions for those customers. This can be done using RPA to extract data from customer review platforms, and using AI to analyze this data and identify trends and areas for improvement. This helps retail businesses quickly and accurately identify customer needs and preferences, and create targeted promotions that are more likely to be successful. This can ultimately lead to increased customer satisfaction and loyalty, as well as sales and revenue growth for the business.